Current Job Openings

Current Openings

• Full Time Teller - Mt. Carmel/Rogersville

  Job ID: 1137

  Tracking Code: 1137-565

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for the Mt. Carmel and Rogersville Branches!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home address. This position will float between the Mt. Carmel and Rogersville Branches, with occasional floating to Greeneville and Gate City, if needed.

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.
  
  

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 
  
  

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Rogersville

  Apply Now
• Full Time Floating Teller - Bristol/Blountville/Abingdon

  Job ID: 1134

  Tracking Code: FTFBBA

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for the North Region (Bristol/Blountville/Abingdon)
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home address [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), West (Greeneville/Mt. Carmel, Rogersville/Gate City & Duffield), and Texas].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.
  
  

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 
  
  

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Bristol

  Apply Now
• Data Analyst

  Job ID: 1132

  Tracking Code: DA1

  Apply Now

  Job Description:

  Position Overview
  Eastman Credit Union is seeking a Data Analyst  for our Marketing and Analytics Team. The Data Analyst will provide business insights through analysis of key data sets to improve ECU’s existing service offerings, identify new service opportunities, and support the development of superior member experiences.  The Data Analyst will also support the establishment and ongoing development of a Data Analytics function at ECU.
  
  

  Responsibilities include the following:

  - Perform ad-hoc analysis of key data sets to answer business questions, drive educated business decisions, and identify unmet needs of members and employees.
  - Conduct analytical studies to provide recommendations to management teams for departmental and enterprise-wide strategic initiatives.
  - Perform analysis relating to operational functions, workflows, and other business-related issues.
  - Create and maintain business intelligence report deliverables, dashboards, and other delivery systems to allow on-demand monitoring of business goal statuses by various business areas.
  - Implement and maintain data consolidation and business intelligence technology solutions to facilitate data access, data management, and analytics practices across the organization.
  - Proactively collaborate with key business areas to identify opportunities for business value delivery through the application of Data Analytics.
  - Mentor and train departmental subject matter experts in their use of data and analytics to develop and sustain a culture of data-driven thinking across the organization.
  - Support the development of Data Governance capabilities within the organization.
  - Perform special assignments and serve on project teams as needed. 

  Required Skills:

  - Deep understanding of relational databases and database management systems.
  - Advanced knowledge of SQL and spreadsheet software for data collection and processing.
  - Ability to analyze statistics and reports to determine business performance and trends.
  - Advanced skill identifying and analyzing business requirements and recommending solutions.
  - Solid technical background and understanding of financial services industry.
  - Project Management skills with proven ability to deliver business value within outlined scope, budget, and timeline.
  - Quick learner with ability to understand complex system interdependencies.
  - Eagerness to continuously learn and improve professional skills.
  - Excellent written and verbal communication skills with the ability to effectively communicate findings, conclusions, and alternatives clearly and concisely to all levels of the organization.
  - Ability to effectively prioritize demands from multiple projects.
  - Excellent attention to detail, time-management and analytical skills.

  Preferred Experience: 

  - Bachelor's degree in Information Systems, Computer Science, Business, or related field.
  - Experience with data visualization tools is preferred.
  - Experience in problem resolution including determining root cause and scope of issues.
  - Some experience with unstructured data and access methods is preferred.
  - Experience in the application of statistical methods, mathematical techniques, forecasting, cost-benefit analysis, and related analytical tools is preferred.
  - Previous experience with data warehousing or big data platforms a plus.
  - Previous experience with programming languages is preferred.

   

  Company Overview 

  Eastman Credit Union is a great place to build a career and our work culture is incomparable. We provide steady growth to our employees, without the fear of layoffs or branch closings. Our focus is on exceptional service. We have high expectations for our employees and we want employees who can rise to the challenge. This produces a quality of work that is second to none, evidenced by our #1 ranking among Tennessee credit unions and our #8 ranking nationally. You can expect to receive thorough training because we know that a well-trained employee is a happier and more capable employee. This also provides a great foundation for moving to other positions within the organization, which we encourage and celebrate. Our competitive pay and benefits structure supports our belief that our employees are necessary and valued.

   

  Application Process 

  We receive many applications for our positions and work to review all applications within a reasonable amount of time. Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate. 
   

  The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Loss Management Assistant

  Job ID: 1129

  Tracking Code: LMA424

  Apply Now

  Job Description:

  We're Building Careers One Hire at a Time!

  Do you enjoy a fast paced, high volume work environment? Do you have previous experience with Microsoft products such as Access, Excel and Word? Do you have critical thinking skills and exercise decisive judgment? Have you been complimented on your professional manner and enthusiasm for customer service?

  If so, we want YOU to serve our members!

   

  Loss Management Assistant – Kingsport Location Only
  Work/Life Balance - 40 hours per week/Periodic Overtime required
  Non-Commission, Competitive Pay
  Benefits Include: Medical, Dental, Vision, 401(k), Paid Vacation, Annual Bonus Plan, Tuition Reimbursement, and more!
  Promotional Opportunities and Career Development

  Summary

  Responsible for the control of delinquent loan accounts in order to protect the assets of the Credit Union and minimize losses by performing the following duties:

  Essential Duties and Responsibilities

  • Collection of all consumer, commercial, credit card, and real estate loans in compliance with state and federal laws and regulations
  • Communicate with member(s) and evaluate personal circumstances, historical account data and credit information; devise a realistic repayment agreement to resolve delinquency and prevent loss to ECU  
  • Defuse potentially adversarial communications with professional courtesy while maintaining excellent member service
  • Work with members who qualify for SCRA (Soldier’s Civil Relief Act) benefits. Monitor accounts to ensure ECU maintains compliant with regulatory requirements.
  • Maintain versatile knowledge of ECU products, services and processes including Member Business Lending, Card Services, Operations, Consumer and Mortgage Lending
  • Serve as a resource for ECU personnel on issues related to losses, delinquencies, repossessions, seizures, garnishments, collection accounts, judgments, charge offs, pending deceased matters, corrections, late fees, skips, bankruptcy matters, and foreclosures
  • Work with Asset Recovery Management in developing and maintaining procedures
  • Make recommendations to management justifying the need for foreclosure after reasonable attempts to resolve delinquent real estate loans are unsuccessful or where circumstances dictate it prudent to do so
  • Prepare necessary documentation for accounts requiring foreclosure
  • Responsible for assisting Loss Management Manager with maintaining and disposition of REO property
  • Prepare monthly reports for Fannie Mae, VA, USDA, ARCH, CMG, FHA and CUNA
  • Solicit bids for property maintenance, assist management with vendor management requirements, obtain property evaluations, property inspections, arranging locksmith services, etc.
  • Prepare documentation for collateral being sent for repossession and assist Loss Management Manager with disposition of repossessed collateral
  • Arranging transportation to auction
  • Overseeing reconditioning process, collateral evaluation process, and physical inspections of collateral held locally
  • Establishing justification for minimum bid requirements for auctions, verify accuracy of all auction charges, and posting checks for all sold collateral
  • Prepare necessary documentation for collectors in order to complete final stages of collection process
  • Responsible for maintaining spreadsheets and databases housing historical data related to foreclosures, repossessions, charge offs, recoveries, bankruptcies and delinquencies
  • Staff liaisons working with heirs and estate administrators to resolve outstanding obligations of deceased ECU members
  • Assist Asset Recovery Management in recommending accounts for charge off
  • Perform transactions and file maintenance of charge offs
  • Recognize when Financial Counseling, mitigation or extensions are appropriate for the member and solicit the member for the respective service
  • Recommend legal action and repossessions with appropriate justification after all other available avenues to collect have been exhausted or where circumstances dictate it prudent to do so
  • Audit loan payment histories in response to member disputes and make due date corrections and late fee refunds or credit bureau corrections as needed
  • Act as a representative for the Credit Union on an ongoing basis with legal firms, credit bureau agencies, government agencies, repossession agencies, auction companies, and software companies
  • Enter invoices related to collection activities into Epicor system and research payments made to vendors when requested
  • Facilitate loan payments for delinquent loans and all payments to charged off loans; balance general ledger accounts for those transactions
  • Prepare documentation for accounts referred for legal action or third party collection agency
  • Prepare for testimony and assist legal counsel in federal and/or state court litigation
  • Document and update in detail all pertinent information related to collection activity performed in the Temenos Elements collection software
  • Effectively utilize all available resources (the Internet, credit bureau report, loan application, etc.) to locate and confirm residence and employment of members
  • Log NSFs & reverse applicable loan payments
  • Provide advice and assistance to members on budget counseling, consolidations, loan extensions, payment methods and other items relating to member’s financial needs

   

  Skills Required

  • Computer Skills: Knowledge of CCM, Fiserv, Elements, Pacer, Accurint, Nautilus, Experian Database software; eTime Payroll systems; Excel, Access Spreadsheet software and Word Processing software, Outlook, Velocity, Misc. credit bureau software, AutoIMS, and other web based miscellaneous software
  • Knowledge of Credit Card Module and how to utilize system to obtain reports, review delinquencies, remove limits, and charge off

  Education and/or Experience                                                 

  • One year certificate from college or technical school, or six to twelve months related experience and/or training, or equivalent combination of education and experience

   

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Account Resolution Assistant

  Job ID: 1128

  Tracking Code: ARA424

  Apply Now

  Job Description:

  We're Building Careers One Hire at a Time!
  

  Do you have high volume, fast paced Collections experience? Have you handled large volumes of Collection calls? Do you have critical thinking skills and exercise decisive judgment? Have you been complimented on your professional manner and enthusiasm for customer service?
  

   

  If so, we want YOU to serve our members!
  
  

  Asset Recovery Assistant – Kingsport Location Only
  Work/Life Balance - 40 hours per week/Periodic Overtime required
  Non-Commission, Competitive Pay
  Benefits Include: Medical, Dental, Vision, 401(k), Paid Vacation, Annual Bonus Plan, Tuition Reimbursement, and more!
  Promotional Opportunities and Career Development

   

  Summary

  Responsible for the control of delinquent loan accounts in order to protect the assets of the Credit Union and minimize losses by performing the following duties:

   

  Essential Duties and Responsibilities 

  • Collection of all consumer, commercial, credit card, and real estate loans in compliance with state and federal laws and regulations 
  • Monitor and removal of consumer and Visa lines of credit 
  • Monitoring and removal of Overdraft Protection Plus for those members who have delinquent credit obligations or at risk to cause loss 
  • Review and process skip payments for loans requiring Account Resolution overrides 
  • Assist Account Resolution Manager in reviewing, preparing and completing monthly management reports 
  • Review and work various daily, weekly and monthly reports related to delinquencies 
  • Gather, track and record data involving active loans that potentially exceed 30 days in delinquency. Report monthly productivity for team to Asset Recovery Management 
  • Communicate with member(s) and evaluate personal circumstances, historical account data and credit information; design a realistic repayment agreement to resolve delinquency and prevent loss to ECU 
  • Defuse potentially adversarial communications with professional courtesy while maintaining excellent member service 
  • Work with members who qualify for SCRA (Soldier’s Civil Relief Act) benefits. Monitor accounts to ensure ECU maintains compliant with regulatory requirements 
  • Maintain versatile knowledge of ECU products, services and processes including Member Business Lending, Card Services, Operations, Consumer and Mortgage Lending 
  • Serve as a resource for ECU personnel on issues related to losses, delinquencies, repossessions, seizures, collection accounts, judgments, charge offs, corrections, late fees, skips, bankruptcy matters, foreclosures, limit removals and ODPP removal 
  • Work with Asset Recovery Management in developing and maintaining procedures 
  • Maintain and utilize working knowledge of various bankruptcy laws and provisions; Contact legal counsel representing members to minimize the Credit Union’s losses and expenses, and to promptly secure surrendered chattel; Collaborate with the Credit Union’s Bankruptcy Coordinator to effectively protect the Credit Union’s interests and minimize losses 
  • Recommending, preparing / authorizing vehicles to be sent for repossession. Submitting repossession orders via web based application. Monitoring loan(s) until default or delinquency is resolved, member redeems vehicle(s) or vehicle is sold at auction. Ensure all statutory and regulatory requirements regarding the repossession have been met 
  • Responsible for maintaining spreadsheets and databases housing historical data related to repossessions, charge offs, seizures and delinquencies 
  • Assist Asset Recovery Management in reviewing the delinquency report, recommending accounts for charge off and preparing monthly charge off list 
  • Perform transactions and file maintenance of charge offs 
  • Recognize when Financial Counseling, mitigation or extensions are appropriate for the member and solicit the member for the respective service 
  • Recommend legal action, repossession and foreclosure with appropriate justification after all other available avenues to collect have been exhausted or where circumstances dictate it prudent to do so 
  • Audit loan payment histories in response to member disputes and make due date corrections and late fee refunds or credit bureau corrections as needed 
  • Act as a representative on behalf of the Credit Union on an ongoing basis with legal firms, credit bureau agencies, government agencies, repossession agencies, auction companies, and software companies 
  • Facilitate loan payments for delinquent loans and all payments to charged off loans 
  • Assist Loss Management staff with preparing documentation for accounts referred for legal action or third party collection agency 
  • Prepare for testimony and assist legal counsel in federal and/or state court litigation and seizure hearings
  • Prepare and represent the Credit Union at seizure hearings involving seized chattel with liens 
  • Document and update in detail all pertinent information related to collection activity performed in the Temenos Elements collection software 
  • Effectively utilize all available resources (the Internet, credit bureau report, loan application, etc.) to locate and confirm residence and employment of members 
  • Processing and posting TEL payments for loans 
  • Resolve issues compromising the Credit Union’s security as the result of potential storage, towing, garage, and/or mechanical liens; Ensure vendor charges do not exceed amounts allowable by statutes, protecting members and the Credit Union’s interests 
  • Reverse ACH, DI WEB and TEL payments returned due to NSF, closed accounts, etc. 
  • Provide recommendations to members for budget counseling, consolidations, loan extensions, payment methods and other items relating to member’s financial needs

  • Computer Skills: Knowledge of CCM, Fiserv, Elements, Accurint, Nautilus, Experian Database software; eTime Payroll systems; Excel, Access Spreadsheet software and Word Processing software, Outlook, Velocity, CUBUS, Misc. credit bureau software, AutoIMS, and other web based miscellaneous software
  • Knowledge of Credit Card Module and how to utilize system to obtain reports, review delinquencies, remove limits, and charge off

  One year certificate from college or technical school, or six to twelve months related experience and/or training, or equivalent combination of education and experience

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Full Time Teller - Johnson City Region

  Job ID: 1127

  Tracking Code: 1127-565

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for the Johnson City Region!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home address. This position is for the 6 branches in our Johnson City Region.

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.
  
  

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 
  
  

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Johnson City

  Apply Now
• Business Services Servicing Assistant

  Job ID: 1125

  Tracking Code: BSSAJE

  Apply Now

  Job Description:

  Eastman Credit Union is seeking a Business Services Servicing Assistant. The Business Services Servicing Assistant ensures business loans are efficiently and accurately serviced and maintained. Maintain reports for property tax and insurance status on member business loans (MBLs). Provide backup for MBL processing and funding. Research member and staff inquiries and respond to them in a timely manner according to compliance rules and regulations. Assistants will be assigned primary responsibilities which may include: taxes, insurance, flood insurance, managing force placed insurance as needed, manage request for changes to escrow, manage adjustable-rate changes, escrow analysis and disbursements, paid off loans, insurance claims, and Home Mortgage Disclosure Act (HMDA) auditing and reporting. 
  
  
  Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Track and monitor insurance coverages, flood zone, and flood insurance requirements for all escrowed and non-escrowed loans. Update vendor records for cancelled and paid off loans to correspond with active MBLs.
  • Initiate force placed insurance on loans when members fail to maintain required insurance.
  • Verify annual property tax payments.
  • Provide status reports on property tax status and insurance coverages for MBL portfolio.
  • Update hazard insurance, flood insurance, etc. and confirm evidence of insurance is maintained and uploaded into loan origination system.
  • Audit information entered by loan funding into Core System for property tax records, insurance, escrow payment, and escrow payee information.
  • Review and Process Escrow Accounts
  • Verify system notices for rates, payment changes, etc. are delivered on MBLs.
  • Verify requests for property tax bills.
  • Insure annual escrow analysis, member notification of overages/shortages, and adjust escrow payments accordingly.
  • Insure delivery of annual escrow analysis letters.
  • Verify YTD figures for 1098 reporting
  • Home Mortgage Disclosure Act (HMDA)
  • Audit all HMDA reportable loans on a monthly basis
  • Upload to LAR System on a quarterly basis
  • Submit to Compliance department at year end
  • Monitor and report status MBL UCC filings and renewals. File timely UCC continuations.
  • Complete business loan verifications at request from other lenders.
  • Prepare loan payoff statements for closing agents and members.
  • Compile MBL payoff report. Process paid loan and releases, subordinations, and partial releases. Process releases for real estate, assignments, possessory, title, and UCC collateral.
  • Maintain/Organize loan files in storage
  • Process and mail Adverse Action Notices on denials.
  • Monitor and update Withdrawal tacking log. 
  • Prepare and mail payment coupons as requested by members.
  • Respond to member and staff inquires concerning any aspect of servicing business loans.
  • Respond to all member requests for correction to payments. Responsible for MBL payment reversals/corrections.
  • Work with Asset Recovery in determining insurance needs on any foreclosed properties.
  • Coordinate with members and Collateral Loan/Construction Coordinator regarding insurance checks for property damage. Notate insurance holds on accounts and scan applicable documents into loan origination system.
  • Perform all required core system maintenance to deceased member’s business loans.
  • Establish escrow accounts on existing loans at member’s request or ECU requirements.
  • Assist Auditing with follow up items needed on booked loans.
  • Test updates to core operating system for processes/transactions relating to servicing business loans.
  • Assist with administration functions of department. Includes account payable processing, supplies, team meeting minutes, etc.
  • Perform other duties as assigned from time to time. 

  Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Full Time Teller - Greeneville

  Job ID: 1115

  Tracking Code: FTG1

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for our Greeneville Branches!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between our two Greeneville branches.

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.
  
  

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 
  
  

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Greeneville

  Apply Now
• Full Time Teller - Kingsport Region

  Job ID: 1111

  Tracking Code: 1111-565

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for all regions!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home address [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), West (Greeneville/Mt. Carmel, Rogersville/Gate City & Duffield), and Texas].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.
  
  

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 
  
  

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Full Time Teller - Gate City & Duffield

  Job ID: 1089

  Tracking Code: FTGCD1

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for all regions!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home address [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), West (Greeneville/Mt. Carmel, Rogersville/Gate City & Duffield), and Texas]. This position is focused in the Gate City and Duffield Branches.

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.
  
  

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 
  
  

  
  

  Position Type: Full-Time/Regular

  Location: US, Virginia, Gate City

  Apply Now