Current Job Openings

Current Openings

• Lending Center Coordinator - TN & TX

  Job ID: 983

  Tracking Code: lcctntx

  Apply Now

  Job Description:

  Summary

  The Lending Center Coordinator will have a thorough understanding of all Credit Union processes, products and services. The primary roles of the position are to originate, process and book consumer loan applications via phone or online channels from ECU members and non-members. Daily assignments will fluctuate based on business need. The Lending Center Coordinator must exhibit the ability to work independently with excellent organizational and member service skills in a high-volume call center environment. This is accomplished by monitoring call boards, various queues, and various methods of correspondence (i.e., phone, voicemail, email, and text messaging).

  This position allows for a hybrid work from home schedule for eligible employees.

  Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Maintain knowledge of regulations regarding Consumer Loan processes, visa processes and various member service processes
  • Adhere to ECU policies and guidelines
  • Maintain skilled knowledge of Velocity, centralized ECU Employee loans, CuneXus, DocuSign, DealerTrack, DNA, Quest, Five9, Instant Open, Outlook, Nautilus, Instant Messaging, Eltropy, Wire Exchange, etc.
  • Be self-motivated and can work independently
  • Interact with ECU members to build relationships by adhering to ECU’s Service Excellence Expectations
  • Adhere to the Communication Handbook standards when communicating with members and co-workers through all channels (i.e., text – Eltropy, Skype, email, and phone)
  • Answer a high number of calls and create quality loan applications by thoroughly and confidently conducting loan interviews with applicants which includes discussing information disclosed on credit reports
  • Make quick decisions in adherence to procedure and using judgment
  • Educate members on debt protection, GAP, and MRC products for consumer loans to protect members and ECU
  • Be aware of possible fraud attempts
  • Exhibit strong multi-tasking, time management and organizational skills
  • Manage a heavy workload which includes accepting inbound calls, making outbound phone calls, working online applications, toggling among various queues in Velocity, responding to email, Instant Messaging, receiving, and sending loan documents, etc.
  • Exhibit strong computer, written and verbal skills
  • Refer members to other ECU departments as cross servicing opportunities are identified
  • Work with central underwriters, branch staff and other departments to refer or capture additional loan opportunities which may benefit members
  • Serve as a resource to members and co-workers
  • Be flexible
  • Audit applications and various documentation for accuracy prior to booking applications
  • Upload applications and communicate with applicant, co-workers as necessary
  • Complete closing checklist
  • Prepare overnight mail when necessary

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  High School Diploma or general education degree (GED); and one year related experience and/or training; or equivalent combination of education and experience. 

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Information Security Analyst

  Job ID: 978

  Tracking Code: ISA1

  Apply Now

  Job Description:

  Eastman Credit Union is seeking an Information Security Analyst. Reporting to the Manager of Information Security, the Information Security Analyst will provide technical and administrative support for the management of the information security program. 
  
  Responsibilities include the following:

  • Responsible for daily operational security reports and other metrics to ensure operational conformity to program guidelines and to identify security anomalies and potential security threats.
  • Assists in the development of security architecture and security policies, principles, and standards.
  • Leads internal penetration testing projects and other ethical hacking activities to validate and test information security controls under the direction of information security leadership.
  • Works with information security leadership to develop strategies and plans to enforce security requirements and address identified risks.
  • Researches, evaluates, and recommends information security related hardware and software, including business cases for security investments.
  • Serves in the information security responsibility role on any projects that impact information security to ensure that security issues are addressed throughout the project life cycle.
  • Coordinates all remediation activities related risk and security assessments and audits. These activities include providing suggestions on management response to findings, and tracking progress and providing status updates to information security leadership.
  • Performs information security audit and control functions such as user access reviews, network account auditing, and periodic process control tests.
  • Develops and administers processes and procedures for network account and access management, such as account provisioning and de-provisioning and role based access control.
  • Participates in information security governance and oversight by serving as a member of the information security committee.
  • Assists in the investigation, analysis, and resolution of reported security incidents.
  • Collaborates with various business units to identify security requirements using methods such as risk analysis and business impact analysis.
  • Stays abreast of information security industry developments, external threats, vendor community, and best practices. Participates in industry collaborative efforts to monitor emerging security threats.
  • Participates in various information security training and awareness activities for employees and members.
  • Completes various information security projects and tasks as assigned.
    

   

  Required Skills
  

  • Strong technical knowledge of information security principles, including risk assessment and management, threat and vulnerability management, incident response, and identity and access management.
  • Good overall understanding of information technology infrastructures, including servers, storage, routers, switches, firewalls, and associated network protocols and concepts
  • Knowledge of relevant legal and regulatory requirements, and security industry best practices
  • Financial services industry familiarity
  • Excellent written and verbal communication skills
  • Critical thinker, with strong problem solving skills

   

  Required Experience

  • 5+ years in I/T, information security, auditing, or risk management.
  • Bachelor’s degree in information technology, information security, or relevant business related field preferred
  • Certification preferred: CompTIA Security+, CEH, CISSP, GSEC, etc

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Systems Analyst - Infrastructure

  Job ID: 979

  Tracking Code: SAI1

  Apply Now

  Job Description:

  • Assist in day-to-day infrastructure operations, analysis, and troubleshooting.
  • Implementation, configuration and ongoing management of physical and virtual servers and networked storage.
  • Perform implementation and configuration of Microsoft Active Directory, Exchange, and server operating systems.
  • Prepare reports and analysis of metrics for infrastructure devices.
  • Management and oversight of patch management process for various IT infrastructure.
  • Knowledge and participation in disaster recovery and business continuity activities.
  • Develop, maintain and participate in adequate disaster recovery and data backup plans and exercises.
  • Emphasis on Information Security
       o Adhere to all information security guidelines.
       o Oversee day-to-day network security best practices.
       o Proactively identify and implement methods to improve information security

  MINIMUM REQUIREMENTS:

  • Associates degree in Computer Science, Information Technology, related IT discipline or equivalent work experience. Bachelor's degree preferred.
  • 5+ years’ experience in Microsoft Windows Server and related technologies, including Exchange, TCP/IP, DNS, DHCP, and Active Directory. Microsoft certifications preferred.
  • Previous experience working with data storage administration.
  • Understanding of advanced infrastructure security practices.
  • Working knowledge of server virtualization and disaster recovery best practices.
  • Project management experience.
  • Ability to work individually and within a group.
  • Excellent verbal and written communication skills.
  • Service oriented mindset
  

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Mortgage Originator, Longview, TX

  Job ID: 976

  Tracking Code: MLOTX1

  Apply Now

  Job Description:

  Eastman Credit Union is seeking an experienced Mortgage Originator. This position is for Inbound Mortgage Origination. Some of the benefits include:
  
  

  Work/Life Balance - 40 hours per week (November – February)/ Minimal Overtime (March – October)
  Non-Commission, Competitive Pay
  Benefits Include: Medical, Dental, Vision, 401(k), Paid Vacation, Annual Bonus Plan, Tuition Reimbursement, and more!
  Promotional Opportunities and Career Development
  Possibility of Floating within Longview, Texas Region
  
  

  Mortgage Originator Functions: 
  
  

  • Interview prospective borrowers, determine borrowers’ financial goals, and present appropriate ECU product options
  • Discuss loan pricing and lock options
  • Gather application data such as income, assets, sales contract, etc
  • Enter personal and financial information in loan origination system, and analyze applicant financial status to determine feasibility of granting loan.
  • Deny application or submit application to Processing
  • Review loan application and pertinent disclosures (loan estimate, closing disclosure, etc.) with applicants.
  • Compile loan package and discusses loan terms with applicant in accordance with ECU guidelines and policies.
  • Deliver loan package to Disclosure Desk in a timely manner (within 1 day of application)
  • Confer with underwriter/processing to aid in resolving mortgage underwriting compliance
  • Assist members with inquiries and information requests
  • Inform loan applicant of credit decision
  • Manages pipeline to insure timely loan processing and closing
  • Promote and cross-service other ECU products and services as appropriate to member needs
  • Continuing education – seminars and on-line training to stay abreast of changes in the mortgage lending industry 
  • Maintain working knowledge of mortgage regulatory compliance.  Including but not limited to:
  • Regulation Z –
    • High - Cost Mortgages
    • Higher Priced Mortgages
    • Periodic Statement Requirements
    • Adjustable-rate Disclosures and Requirements
    • Ability to Repay
    • Right of Rescission
  • Home Mortgage Disclosure Act (HMDA)
  • Regulation X
    • Timely Escrow Payments and Treatment of Escrow Balances
    • Error Resolution Procedures
    • Requests for Information
    • Force Placed Insurance
    • Homeownership Counseling
  • Regulation B – Equal Credit Opportunity Act
    • Adverse Action
    • Appraisal Delivery
  • Qualified Mortgages
  • TILA RESPA
  • Fair Credit Reporting Act/FACTA
  • Equal Credit Opportunity Act
  • Right to Financial Privacy Act
  • Flood Insurance Notification
  • Maintain expert knowledge of systems used in the mortgage process
  • ECU currently originates its mortgage loans in Ellie Mae’s Encompass system, also working knowledge of ValuTrac, OSI, Courthouse Retrieval, DU, Data Quick etc.
  • Maintain expert knowledge of ECU Mortgage products and services.
  • ECU offers a variety of loan products including: FNMA, VA, FHA and USDA products.
  • ECU also provides a wide variety of specialty products, First Time Home Buyer, Purchase Plus, Construction, Select, Home Equity/Home Equity Line of Credit and Choice Loans to name a few.
  • Team player.  Ability to work well with all areas within mortgage department and ECU.
  • Demonstrate exceptional attendance and punctuality practices.

  Empathy, Reliability, Responsiveness, and Teamwork

   

   

  Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

  
  

  Position Type: Full-Time/Regular

  Location: US, Texas, Longview

  Apply Now
• Summer Teller

  Job ID: 972

  Tracking Code: ST1

  Apply Now

  Job Description:

  Eastman Credit Union is seeking Summer Tellers for all regions!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  
  

  Eastman Credit Union offers competitive pay, valuable experience, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  
  

  
  Scheduling Requirements
  This position is a temporary position from May - August. Summer Tellers work 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need. This is a floating position between various branches. Employees will float within one, regional area based on their home address [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), West (Greeneville/Mt. Carmel, Rogersville/Gate City & Duffield), and Texas].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.
  
  
  

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 
  
  

  
  

  Position Type: Temp

  Location: US, Tennessee, Various

  Apply Now
• Facilities Coordinator - Longview TX

  Job ID: 970

  Tracking Code: FCTX

  Apply Now

  Job Description:

   

  Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Provide ECU Staff with a comfortable, functional work environment.
  • Provide Members with safe, convenient, attractive facilities.
  • Respond in a timely manner to branch repair requests
  • Conduct scheduled branch visits
  • Ensure scheduled maintenance tasks are completed
  • Complete a monthly building inspection at assigned branches, evaluating building structure, mechanical equipment, grounds.
  • Responsible for maintenance and appearance of ECU owned vans that are assigned to the Facilities Department. Meadowview Facilities Assistant will be responsible for maintenance and appearance of ECU vans (2) that are available for staff use.
  • Answer/respond to after-hours branch maintenance and alarm calls.
  • Responsible for coordination/oversight of outside Contractors working on Eastman Credit Union property.
  • First line responder for blood borne bio hazard incidents.
  • Maintain positive working relationship across all departments.
  • Work varying schedules to coincide with maintenance tasks and projects that take place after normal business hours and on weekends.
  • Seek out and obtain training on new and existing mechanical equipment used throughout ECU’s facilities.
  • Be available to fill in for other team members in their absence.
  • Maintain up-to-date knowledge of State and Federal permit and inspection requirements for fire, boiler, elevator and back-flow prevention equipment.
  • Know and adhere to Service Excellence plays in the ECU’s "Service Excellence Playbook".
  • Demonstrate team player qualities and actions.
  • Serve as a role model for newer team members.
  • Support ECU’s Mission, Vision, Strategic Intent, Values, Policies, Guidelines and Management’s decisions.

   

  General maintenance:

  
  Backup for Facilities employees. Familiar with all ECU maintenance systems--HVAC, alarms, electrical, plumbing, sprinklers, etc. and contacts required for maintenance.

  Interior:
  
  Responsible for all small maintenance jobs--replacing light bulbs, minor repairs to buildings and furnishings, other interior maintenance as required.
  

  Exterior:
  
  Landscape maintenance--ensure landscape contractor trims shrubbery; mulches; weeds shrub beds; keeps building and grounds clean and free of cobwebs, trash, etc.; pressure-wash concrete areas as needed; keep sidewalks clear of debris, ice, etc.; other exterior maintenance as required.
  

  Assist Facilities employees with coordinating repairs and maintenance with contractors, when necessary.

   

  High school diploma or general education degree (GED); one to three months related experience and/or training; equivalent combination of education and experience.

   

  
  

  Position Type: Full-Time/Regular

  Location: US, Texas, Longview

  Apply Now
• Full Time Teller - Longview, TX

  Job ID: 962

  Tracking Code: 962-565

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for all Texas locations!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home location [i.e. Tennessee - Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), and West (Greeneville/Mt. Carmel, Allandale, Rogersville/Gate City & Duffield) and Texas)].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

  
  

  Position Type: Full-Time/Regular

  Location: US, Texas, Longview

  Apply Now
• Member Service Representative - Texas Locations Only

  Job ID: 957

  Tracking Code: MSRTX

  Apply Now

  Job Description:

  Summary: Utilize knowledge of deposit accounts, consumer loans, and other services to accurately and efficiently assist our members with all their financial needs. 

   

  Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Provide ECU members with consumer loan and deposit products and services to meet their individual needs, including curbside service where appropriate
    • Interact with ECU members to build relationships by adhering to ECU’s Service Excellence Expectations
  • Adhere to the Communication Handbook standards when communicating with members and coworkers through all channels (i.e. text – Eltropy, Skype, email, and phone)
    • Perform all member service and lending responsibilities with a high degree of accuracy, efficiency, courtesy, confidentiality, and professionalism
    • Adhere to ECU policies and guidelines
    • Maintain thorough knowledge of ECU products and services
  • Assist members by cross servicing additional products and services to improve their financial condition
  • Educate members on debt protection products for consumer loans in order to protect members and ECU
    • Refer to ECU employee and MSR Word Pictures for additional job standards
    • Willingness to work at any branch necessary based on business needs within the regions

   

  • Security and Safety
    • Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
    • Maintain strict confidentiality toward ECU corporate information and assets
    • Be attentive to lobby traffic and follow security procedures for suspicious persons
    • Be aware of "All Clear" process, various alarms/security measures, verbal signals, physical signals/procedures following an incident
    • Take action to provide/maintain a safe working environment and member environment - Report all potentially unsafe acts/conditions to appropriate

  • Compliance
  • Maintain up-to-date knowledge of relevant regulations (including BSA, Reg CC, and OFAC)

  • Service Excellence
    • Know and adhere to the Service Excellence Expectations
    • Know and adhere to Mystery Shop and Internal Service Excellence expectations
    • Assist in creating and maintaining an “Every Member, Every Time” culture

  • Teamwork and Contribution
    • Identify and support self-improvement opportunities
    • Demonstrate team player qualities
    • Assist on the teller line if needed and/or scheduled
    • Volunteer to assist other staff whenever possible
    • Assist others within ECU
    • Attend and participate in Team meetings
    • Support ECU’s Mission, Vision, Strategic Intent, Values, Policies, Guidelines and Management’s decisions

  • Attendance and Punctuality
    • Demonstrate exceptional attendance and punctuality practices
    • Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
    • Review timecard daily for overtime and report to manager for possible remediation.
    • Document overtime, PTO, etc
    • Be flexible when needed during scheduled off time

  High school diploma or general education degree (GED) required; post high school education preferred. At least 2 years prior knowledge of opening new accounts and lending experience required.

  
  

  Position Type: Full-Time/Regular

  Location: US, Texas, Longview

  Apply Now
• Contact Center Specialist

  Job ID: 952

  Tracking Code: CCS

  Apply Now

  Job Description:

   We're Building Careers One Hire at a Time!

   

  Do you have high volume, fast paced Call Center experience? Do you have critical thinking skills and exercise decisive judgment? Have you been complimented on your professional manner and enthusiasm for customer service?

   

  If so, we want YOU to serve our members!
  
  

  Contact Center Specialist – Kingsport Location Only
  
  Work/Life Balance - 40 hours per week/Periodic Overtime required
  Non-Commission, Competitive Pay
  Benefits Include: Medical, Dental, Vision, 401(k), Paid Vacation, Annual Bonus Plan, Tuition Reimbursement, and more! Promotional Opportunities and Career Development
  

  Summary: Deliver service excellence to members who elect to interact with ECU via phone. Develop and maintain skills to assist members with a wide variety of financial needs, resulting in first contact resolution.

  Essential Duties and Responsibilities  

  • Assist with a broad range of questions and issues with a high degree of accuracy, efficiency, courtesy, confidentiality, and professionalism – resulting in an organizational culture that provides value-added services that meet and exceed the expectations of our members
  • Adhere to and maintain all expectations laid out within the Member Contact Center Phone Group Job Expectation Worksheet
  • Provide ECU members with product and service information to meet their needs & promote usage of other ECU services as appropriate
  • Adhere to all ECU policies and guidelines
  • Maintain thorough knowledge of ECU products and services, as well as related guidelines and procedures
  • Serve as a role model for co-workers – professionalism, attitude, reliability, etc.
  • Make quick decisions in adherence to procedures while using good judgement
  • Proficiency in systems related to providing service (i.e., Fiserv DNA, Instant Open, CCM, Clean Entry, Dealer Track, DocuSign, Eltropy, NCR, Visa DPS, Harland, IS Research, Nautilus, Mitel Connect, Mitel Contact Center, CUBUS, Velocity, Vertifi, NADA, WireXchange)

  Additional Responsibilities (that may be assigned) 

  • Participate in Member Service, Consumer Lending, and Card Service Focus Teams and Head Teller Forums
  • Actively serves as a mentor to new hires and co-workers within the Member Contact Center
  • Loan Originator:
  • Create quality loan applications for members ready to apply for Consumer Loan products
  • Maintain knowledge of regulations regarding Consumer Loan processes, Visa processes, and various Member Service processes
  • Coordinate with Lending Center staff, branch staff, and other departments to refer or capture additional loan opportunities which may benefit members and ensure members are taken care of in a quick manner
  • Adhere to ECU Lending Policies and Guidelines

  Training programs

  • NEO, Teller Training, Teller Review, MCC Beginners, MCC Refresher, and Specialty Teller
  • When assigned: Member Service Training and Consumer Lending Training

  Service Excellence

  • Know and adhere to all Service Excellence Expectations and Service Excellence Plus
  • Know and adhere to Mystery Shop Expectations
  • Use member’s name twice in each call
  • Assist in creating and maintaining a “Member First” culture
  • Strive for first contact resolution

  Asset Quality

  • Accurately answer loan questions
  • Recognize and refer loan possibilities to the appropriate group such as: Lending Center, Outbound, MCC Point Group, Mortgage.

  Security and Safety

  • Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  • Maintain strict confidentiality toward ECU corporate information and assets
  • Be aware of “all clear” signal, various alarms/security measures
  • Be aware of possible fraud attempts.
  • Take action to provide/maintain a safe working environment – Report all potentially unsafe acts/conditions to appropriate staff

  Compliance

  • Maintain up-to-date knowledge of relevant regulations (including BSA, Reg CC, Reg E, Reg Z and OFAC)

  Teamwork and Contribution

  • Identify and support self-improvement opportunities
  • Demonstrate team player qualities
  • Volunteer to assist other staff whenever possible
  • Assist others within ECU
  • Support ECU’s Mission, Vision, Strategic Intent, Values, Policies, Guidelines and Management decisions

  Attendance and Punctuality  

  • Demonstrate exceptional attendance and punctuality practices
  • Arrive at work and return from lunch /meeting promptly – be at workstation and ready to work at scheduled time
  • Be flexible when needed during scheduled off time
  • Review time daily

   

  High school diploma or general education degree (GED); one to three months related experience and/or training; equivalent combination of education and experience.

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Full Time Teller - Bristol/Blountville/Abingdon

  Job ID: 942

  Tracking Code: 942-565

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for the North Region! (Bristol/Blountville/Abingdon)
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home location [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon), and West (Greeneville/Mt. Carmel, Allandale, Rogersville/Gate City & Duffield/Texas)].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

  
  

  Position Type: Full-Time/Regular

  Location: US, Virginia, Abingdon

  Apply Now
• Full Time Floating Teller - Gate City & Duffield

  Job ID: 797

  Tracking Code: FTFTGCDR

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for the West Region! (Gate City/Duffield)
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home location [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), West (Greeneville/Mt. Carmel, Rogersville/Gate City & Duffield), and Texas].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience. 

   

  Tips for applying: 

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate. 

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 

  
  

  Position Type: Full-Time/Regular

  Location: US, Virginia, Gate City

  Apply Now
• Full Time Floating Teller - Mt. Carmel/Rogersville

  Job ID: 798

  Tracking Code: FTFTAMR1

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for the West Region! (Mt.Carmel/Rogersville)
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home location [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), West (Greeneville/Mt. Carmel, Rogersville/Gate City & Duffield), and Texas].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience. 
   

  Tips for applying: 

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate. 

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Mt. Carmel

  Apply Now
• Full Time Floating Teller - Kingsport Region

  Job ID: 920

  Tracking Code: FTKPT

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers for our Kingsport Region!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home address [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon), and West (Greeneville/Mt. Carmel, Allandale, Rogersville/Gate City & Duffield/Texas)].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.
  
  

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.
  
  Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 
  
  

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Kingsport

  Apply Now
• Full Time Floating Teller - Greeneville

  Job ID: 904

  Tracking Code: 904-565

  Apply Now

  Job Description:

  Eastman Credit Union is now hiring Full Time Tellers in Greeneville!
  
  Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 
  
  

  Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.
  

  
  Scheduling Requirements
  This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
  This is a floating position between various branches. Employees will float within one, regional area based on their home location [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon), and West (Greeneville/Mt. Carmel, Allandale, Rogersville/Gate City & Duffield/Texas)].

  
  Dress Code
  Business Casual - Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.
  
  

  Teller Functions
  o Perform teller transactions accurately and efficiently
  o Balance cash drawer
  o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations
  o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
  o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
  o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
  
  Eastman Credit Union is an Equal Opportunity Employer.
  
  

  High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
   

  Tips for applying:

  After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.
  
  If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.

  We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

  
  

  Position Type: Full-Time/Regular

  Location: US, Tennessee, Greeneville

  Apply Now