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    ECU Cards & ECU ATMs Upgrade

    Enhancing Member Service

    Great news!  We are upgrading ECU cards and ECU ATMs to enhance member service.  Please be aware that as we convert our ATMs to the new system, cards issued beginning May 13th will not work at ATMs which have not yet been upgraded.  We are working diligently to have the entire ECU ATM fleet complete by the end of June.

    If you would like to access funds at an ATM, please see a current list of upgraded ATMs below: 
    (Applies only to ECU cards issued (or activated) beginning May 13, 2019.)

    For additional security, ECU has recently upgraded our entire ATM fleet to require inserting your card long-edge instead of the traditional short-edge orientation.

    Please Click Here For More Information

    ATM Location Address
    Blountville Branch Drive-Up 1911 Hwy 394 Blountville, TN

    Bristol Volunteer Parkway Branch

    Colonial Heights Branch - All ATMs

    1237 Volunteer Pkwy, Bristol, TN

    170 Wendover Dr, Kingsport, TN

    Food City - Clinchfield Street

    Food City - Boones Creek

    Food City - Church Hill

    Food City - Greeneville

    Food City Piney Flats

    300 Clinchfield Street, Kingsport, TN

    4307 North Roan Street, Johnson City, TN

    731 Highway 11W, Church Hill, TN

    905 Snapps Ferry Road, Greeneville, TN

    6681 Bristol Hwy/5970 Hwy 11E, Piney Flats, TN

    Greeneville Branch Island & Drive-Up 3811 East Andrew Johnson Hwy, Greeneville, TN
    Jennings Farm 2400 West Stone Drive/330 Deneen, Kingsport, TN
    Johnson City Branch (Broyles) 113 Broyles Drive, Johnson City, TN
    Jonesborough Branch

    Kingsport Mall - Inside

    Kingsport Mall - Drive-Up
    301 West Jackson Blvd, Jonesborough, TN

    2101 Fort Henry Drive, Kingsport, TN

    2105 Fort Henry Drive, Kingsport, TN
    Mount Carmel Branch 166 Main Street, Mount Carmel, TN
    North Longview Branch 3066 North Eastman Road, Longview, TX
    Rogersville Branch 4003 Hwy 66 S, Rogersville, TN
    South Longview Branch Island Hwy 149, Kodak Blvd, Longview, TX
    Stone Drive Back 1053 East Stone Drive, Kingsport, TN
    Stone Drive Front 1053 East Stone Drive, Kingsport, TN
    Texas Pinetree Centre 1809 West Loop 281, Longview, TX
    Wilcox Branch Walk-Up 201 South Wilcox Drive, Kingsport, TN
    Wilcox Branch Island 201 South Wilcox Drive, Kingsport TN
    The upgraded ATM listing will be frequently updated.  Please check back daily for recent upgrades.

    Need cash but you’re not close to an upgraded ATM?   Easily access cash in the following three ways:

    1. Get cash back as part of your purchase at a merchant (PIN transactions)
    2. Use a Surcharge-free AllPoint ATM (available with ECU Debit cards)
    3. Use a non-ECU ATM (During the time of the ECU ATM upgrade, we will refund any usage fees charged by the owner of the foreign ATM terminal.  Please contact ECU for a refund.  It is important to please note that this option is only available while our ATM fleet is being upgraded through June 30th.)

    If you have questions about the upgrade, your ECU card, or an ATM, please call 800.999.2328.

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