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Current Job Openings

Job ID : 1146
Tracking Code : Full Time Floating Teller - Texas

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JOB DESCRIPTION:

Eastman Credit Union is now hiring Full Time Tellers for the Texas Region!

Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 

Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.


Scheduling Requirements

This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
This is a floating position between various branches. Employees will float within the Texas Region (North Longview, South Longview, Pine Tree, & Hallsville).


Dress Code
Business Casual -
Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.

Teller Functions
o Perform teller transactions accurately and efficiently
o Balance cash drawer
o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations

o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)


Eastman Credit Union is an Equal Opportunity Employer.

High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
 

Tips for applying:

After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.

If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.

We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 

Position Type : Full-Time/Regular
Location : US, Texas, Longview

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Job ID : 1144
Tracking Code : MSREG1

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JOB DESCRIPTION:

Eastman Credit Union is seeking a Member Service Representative in our East Greeneville Branch. The Member Service Representative utilizes the knowledge of deposit accounts, consumer loans, and other services to accurately and efficiently assist our members with all their financial needs. 

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

 

  • Provide ECU members with consumer loan and deposit products and services to meet their individual needs, including curbside service where appropriate
    • Interact with ECU members to build relationships by adhering to ECU’s Service Excellence Expectations
  • Adhere to the Communication Handbook standards when communicating with members and coworkers through all channels (i.e. text – Eltropy, Skype, email, and phone)
    • Perform all member service and lending responsibilities with a high degree of accuracy, efficiency, courtesy, confidentiality, and professionalism
    • Adhere to ECU policies and guidelines
    • Maintain thorough knowledge of ECU products and services
  • Assist members by cross servicing additional products and services to improve their financial condition
  • Educate members on debt protection products for consumer loans in order to protect members and ECU
    • Refer to ECU employee and MSR Word Pictures for additional job standards
    • Willingness to work at any branch necessary based on business needs within the regions

 

  • Security and Safety
    • Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
    • Maintain strict confidentiality toward ECU corporate information and assets
    • Be attentive to lobby traffic and follow security procedures for suspicious persons
    • Be aware of "All Clear" process, various alarms/security measures, verbal signals, physical signals/procedures following an incident
    • Take action to provide/maintain a safe working environment and member environment - Report all potentially unsafe acts/conditions to appropriate

 

  • Compliance
  • Maintain up-to-date knowledge of relevant regulations (including BSA, Reg CC, and OFAC)

 

  • Service Excellence
    • Know and adhere to the Service Excellence Expectations
    • Know and adhere to Mystery Shop and Internal Service Excellence expectations
    • Assist in creating and maintaining an “Every Member, Every Time” culture

 

 

  • Teamwork and Contribution
    • Identify and support self-improvement opportunities
    • Demonstrate team player qualities
    • Assist on the teller line if needed and/or scheduled
    • Volunteer to assist other staff whenever possible
    • Assist others within ECU
    • Attend and participate in Team meetings
    • Support ECU’s Mission, Vision, Strategic Intent, Values, Policies, Guidelines and Management’s decisions

 

  • Attendance and Punctuality
    • Demonstrate exceptional attendance and punctuality practices
    • Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)
    • Review timecard daily for overtime and report to manager for possible remediation.
    • Document overtime, PTO, etc
    • Be flexible when needed during scheduled off time

High school diploma or general education degree (GED) required; post high school education preferred. At least 2 years prior knowledge of opening new accounts and lending experience required.

Position Type : Full-Time/Regular
Location : US, Tennessee, Greeneville

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Job ID : 1143
Tracking Code : MLOTN1

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JOB DESCRIPTION:

Eastman Credit Union is seeking an experienced Mortgage Originator. This position is for Inbound Mortgage Origination. Some of the benefits include:

Work/Life Balance - 40 hours per week (November – February)/ Minimal Overtime (March – October)
Non-Commission, Competitive Pay
Benefits Include: Medical, Dental, Vision, 401(k), Paid Vacation, Annual Bonus Plan, Tuition Reimbursement, and more!
Promotional Opportunities and Career Development
Possibility of Floating within Tri Cities Region

Mortgage Loan Originator Functions: 

  • Interview prospective borrowers, determine borrowers’ financial goals, and present appropriate ECU product options
  • Discuss loan pricing and lock options
  • Gather application data such as income, assets, sales contract, etc
  • Enter personal and financial information in loan origination system, and analyze applicant financial status to determine feasibility of granting loan.
  • Deny application or submit application to Processing
  • Review loan application and pertinent disclosures (loan estimate, closing disclosure, etc.) with applicants.
  • Compile loan package and discusses loan terms with applicant in accordance with ECU guidelines and policies.
  • Deliver loan package to Disclosure Desk in a timely manner (within 1 day of application)
  • Confer with underwriter/processing to aid in resolving mortgage underwriting compliance
  • Assist members with inquiries and information requests
  • Inform loan applicant of credit decision
  • Manages pipeline to insure timely loan processing and closing
  • Promote and cross-service other ECU products and services as appropriate to member needs
  • Continuing education – seminars and on-line training to stay abreast of changes in the mortgage lending industry 
  • Maintain working knowledge of mortgage regulatory compliance.  Including but not limited to:
    • Regulation Z –
      • High - Cost Mortgages
      • Higher Priced Mortgages
      • Periodic Statement Requirements
      • Adjustable-rate Disclosures and Requirements
      • Ability to Repay
      • Right of Rescission
    • Home Mortgage Disclosure Act (HMDA)
    • Regulation X
      • Timely Escrow Payments and Treatment of Escrow Balances
      • Error Resolution Procedures
      • Requests for Information
      • Force Placed Insurance
      • Homeownership Counseling
    • Regulation B – Equal Credit Opportunity Act
      • Adverse Action
      • Appraisal Delivery
    • Qualified Mortgages
    • TILA RESPA
    • Fair Credit Reporting Act/FACTA
    • Equal Credit Opportunity Act
    • Right to Financial Privacy Act
    • Flood Insurance Notification
  • Maintain expert knowledge of systems used in the mortgage process
    • ECU currently originates its mortgage loans in Ellie Mae’s Encompass system, also working knowledge of ValuTrac, OSI, Courthouse Retrieval, DU, Data Quick etc.
  • Maintain expert knowledge of ECU Mortgage products and services.
    • ECU offers a variety of loan products including: FNMA, VA, FHA and USDA products.
    • ECU also provides a wide variety of specialty products, First Time Home Buyer, Purchase Plus, Construction, Select, Home Equity/Home Equity Line of Credit and Choice Loans to name a few.
  • Team player.  Ability to work well with all areas within mortgage department and ECU.
  • Demonstrate exceptional attendance and punctuality practices.

Empathy, Reliability, Responsiveness, and Teamwork

 

 

Bachelors Degree (B.A.) from four year college or university; or three to five years related experience and/or training; equivalent combination of education and experience.

Position Type : Full-Time/Regular
Location : US, Tennessee, Kingsport

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Job ID : 1139
Tracking Code : SAAD

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JOB DESCRIPTION:

Eastman Credit Union is seeking a Systems Analyst for the Core Application Support Team. This position includes the following responsibilities:

 
• Application Management:
o Oversee the life-cycle of business applications, including installation, configuration, upgrades, and migrations to new platforms.
o Manage integrations between systems, such as internal and external APIs.
o Use automation technologies to build and monitor scheduled jobs to improve business workflows and increase productivity.
o Utilize database tools such as PL/SQL, SSIS, and SSRS to create data extracts and build custom reports.
o Collaborate with vendors and internal stakeholders to ensure optimal performance and reliability.
o Participate in system design and architecture discussions.
o Translate business needs into technical specifications for application enhancements.
o Maintain accurate technical documentation for all supported systems.
o Work closely with the Information Security team to implement protective measures for applications.
o Participate in routine disaster recovery exercises to run applications from a secondary data center location and maintain associated documentation.
 
• Application Support:
o Provide Tier 2 support to troubleshoot and resolve complex technical issues related to applications.
o Monitor application performance, identify bottlenecks, and implement improvements.
o Conduct root cause analysis and implement preventive measures.
o Work efficiently with U.S.-based and global vendors
 
• Project Management:
o Lead or participate in application-related projects, including upgrades, migrations, and integrations.
o Work with IT Project Manager to define project scopes, create project plans, and manage timelines.
o Coordinate with other IT analysts and business professionals.
 
 
• Associates degree in Computer Science, IT, related IT discipline or equivalent work experience. Bachelor's degree preferred.
• Experience working in a database administrative capacity.
• Experience with job automation and scheduling technologies preferred.
• Background in the financial services industry preferred.
• IT-related certifications are a plus.

 

Position Type : Full-Time/Regular
Location : US, Tennessee, Kingsport

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Job ID : 1137
Tracking Code : 1137-565

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JOB DESCRIPTION:

Eastman Credit Union is now hiring Full Time Tellers for the Mt. Carmel and Rogersville Branches!

Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 

Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.


Scheduling Requirements

This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
This is a floating position between various branches. Employees will float within one, regional area based on their home address. This position will float between the Mt. Carmel and Rogersville Branches, with occasional floating to Greeneville and Gate City, if needed.


Dress Code
Business Casual -
Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.

Teller Functions
o Perform teller transactions accurately and efficiently
o Balance cash drawer
o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations

o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)


Eastman Credit Union is an Equal Opportunity Employer.

High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
 

Tips for applying:

After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.

If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.

We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 

Position Type : Full-Time/Regular
Location : US, Tennessee, Rogersville

Apply Now

Job ID : 1134
Tracking Code : FTFBBA

Apply Now

JOB DESCRIPTION:

Eastman Credit Union is now hiring Full Time Tellers for the North Region (Bristol/Blountville/Abingdon)

Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 

Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.


Scheduling Requirements

This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
This is a floating position between various branches. Employees will float within one, regional area based on their home address [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), West (Greeneville/Mt. Carmel, Rogersville/Gate City & Duffield), and Texas].


Dress Code
Business Casual -
Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.

Teller Functions
o Perform teller transactions accurately and efficiently
o Balance cash drawer
o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations

o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)


Eastman Credit Union is an Equal Opportunity Employer.

High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
 

Tips for applying:

After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.

If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.

We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 

Position Type : Full-Time/Regular
Location : US, Tennessee, Bristol

Apply Now

Job ID : 1127
Tracking Code : 1127-565

Apply Now

JOB DESCRIPTION:

Eastman Credit Union is now hiring Full Time Tellers for the Johnson City Region!

Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 

Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.


Scheduling Requirements

This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
This is a floating position between various branches. Employees will float within one, regional area based on their home address. This position is for the 6 branches in our Johnson City Region.


Dress Code
Business Casual -
Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.

Teller Functions
o Perform teller transactions accurately and efficiently
o Balance cash drawer
o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations

o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)


Eastman Credit Union is an Equal Opportunity Employer.

High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
 

Tips for applying:

After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.

If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.

We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 

Position Type : Full-Time/Regular
Location : US, Tennessee, Johnson City

Apply Now

Job ID : 1089
Tracking Code : FTGCD1

Apply Now

JOB DESCRIPTION:

Eastman Credit Union is now hiring Full Time Tellers for all regions!

Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and customer service. These standards include: excellent communication skills, leadership ability, self-awareness, and flexibility. We search for candidates that reflect integrity, loyalty, and dedication in everything they do. 

Eastman Credit Union offers competitive pay and benefits, promotional opportunities, and a culture that is hard to beat! We have high expectations for performance and want employees who can rise to the challenge.


Scheduling Requirements

This position works 40 hours per week and must be available to work a varying schedule Monday through Friday from 7:15 a.m. to 6:00 p.m. Your schedule will change weekly based on business volume and need.
This is a floating position between various branches. Employees will float within one, regional area based on their home address [i.e. Kingsport, Johnson City, North (Bristol/Blountville/Abingdon/Piney Flats), West (Greeneville/Mt. Carmel, Rogersville/Gate City & Duffield), and Texas]. This position is focused in the Gate City and Duffield Branches.


Dress Code
Business Casual -
Professional, conservative attire and grooming are appropriate. This is expected at all times, including interviews.

Teller Functions
o Perform teller transactions accurately and efficiently
o Balance cash drawer
o Maintain up-to-date knowledge of teller policies, procedures, functions, and responsibilities and be able to refer to on-line procedures and relevant regulations

o Maintain pleasant, positive and helpful attitude when dealing with members and co-workers
o Maintain strict confidentiality toward member accounts within ECU as well as outside of ECU
o Arrive at work and return from lunch/meetings promptly (be at workstation and ready to work at scheduled time)


Eastman Credit Union is an Equal Opportunity Employer.

High school diploma or general education degree (GED); one to three years related, professional experience and/or training; equivalent combination of education and experience.
 

Tips for applying:

After submitting your application, we will review it for accuracy and completeness. We will not review applications that are missing education, work history, or answers to evaluation questions. Please be thorough with your submissions. Once you've applied, you will receive a confirmation email that we have received your application. Please check your Spam Folder, as many of our emails go there.

If you are one of our top candidates, you will be contacted by email about the next steps in our process.  Please check your Spam Folder, as many of our emails go there. Check your phone number and email address for typos. We cannot contact you if this information is inaccurate.

We receive many applications for the Teller position and work to review all within a reasonable amount of time. We try to communicate our decision to each applicant as soon as it is reviewed.

Top candidates have a consistent work history in customer service and cash handling in a professional work environment. This is displayed on a professional resume that can be easily reviewed, is without typos, and tells a story of the candidate's career in an efficient but relevant way. 

Position Type : Full-Time/Regular
Location : US, Virginia, Gate City

Apply Now