Now Hiring

Routing Number

Have travel plans?
Please call 800.999.2328 before traveling to ensure the use of your card is uninterrupted.                                                                                       

Lost or Stolen Card?
Call 800.999.2328 option 4 24-hours a day to report fraud, supicious activity, or a lost or stolen card.

  Mobile Banking
Download our mobile app to check balances, pay bills, transfer funds and more all from the palm of your hand.


Local:  423.229.8200
Toll Free:  800.999.2328

ECU Phonelink (Touch-tone Telephone Banking)
Local:  423.229.6767
Toll Free:  800.999.2328, Option 1

  General Mailing Address
Eastman Credit Union
PO Box 1989
Kingsport, TN 37662-1989


In Person
Visit any of our branch locations for in-person assistance.  Click on the learn more button below to find a branch now.
  Need to Activate Your New Visa® Card?
Call 800.543.5073 24-hours a day from your home phone or 727.570.4888 from International locations.


Email us 24 hours a day, seven days a week by clicking Next Page at the bottom.

Please note: The link to the online email form is not a secure means of communication. Do not send account numbers, inquire about specific account information or request changes to your account record when corresponding through these channels. For these purposes, please use the ECU Online messaging system.

Postal Mail

  • Mailing Address: Eastman Credit Union P.O. Box 1989   Kingsport, Tennessee 37662
  • Physical Address: Eastman Credit Union 2021 Meadowview Lane   Kingsport, Tennessee 37660


If you believe an error has occurred with respect to your mortgage loan or you need additional information, you must send written notice to P.O. Box 1989, Attention: Error Resolution Department, Kingsport, TN 37662.

Provide Feedback

Eastman Credit Union is interested in receiving feedback concerning your experiences while visiting us online, at a branch or via the telephone. The comments you provide will be used to improve the overall quality and level of service within your credit union.  If you would like to provide feedback, please continue to the form on the next page.

Footer Copyrighted

© 2018 Eastman Credit Union. All rights reserved.  
Eastman Credit Union respects your privacy - Please view our Privacy and Policy Statement.
Unauthorized account access or use is not permitted and may constitute a crime punishable by law.
This credit union is federally insured by the National Credit Union Administration.
Equal Housing Opportunity.