Now Hiring

call us: (800) 999.2328

Other Agreements and Terms and Conditions

Deposit Account Terms & Conditions and Disclosures for Consumers Rate and Fee Disclosures
ECU Online Terms and Conditions Funds Availability Notice 
Online Deposit End User Agreement Cardholder Agreement (Personal)
Cardholder Agreement (Business) Equal Housing Lender Notice
Deposit Account Terms & Conditions and Disclosures for Businesses  

Web Page

As a visitor to Eastman Credit Union's web site, you will remain anonymous unless you choose to provide personal information in order to apply for credit union membership or credit union products and services. Please be advised that we may disclose information on your accounts or information contained in member files, provided to the credit union through this Web Site, to credit bureaus or agencies who have a legitimate purpose for obtaining the information.

Eastman Credit Union is committed to protecting the privacy of each individual who visits our Web site or uses Online Banking. How we use and protect personal information is described below.

 

How We Handle Email Copyright  and Trademark Notice
Protecting Online Banking Transactions and Collecting Information Consent to Monitoring and Disclosure
Browser Policy Statement Disclaimer of Liability
Linking Policy Statement  


How We Handle Email

Eastman Credit Union's staff may use personal information contained in email messages to answer questions, follow up on suggestions or complaints, or improve the quality of our service. For secure transmissions, your emails to us should be sent using the email section of this Web site. Inquiries sent in this manner are secure and use SSL encryption.


Protecting Your Online Banking Transactions

Security is of utmost importance for Eastman Credit Union and our business partners. Our security efforts are evidenced throughout our infrastructure. Investments have been made for 3rd party assessments, virus protection, network scanners, password management, firewalls, encryption, 24/7 intrusion monitoring at our data centers and facilities security. Read more about how we protect your Online Banking information and visit our Security Center for more information.

When Information Is Collected

When registering for Online Banking, you are given an opportunity to provide us with an email address. This is strictly optional and will only be used by Eastman Credit Union staff to provide you with information associated with the Online Banking product, or to deliver marketing information related to other Eastman Credit Union products and services. Additionally, when registering for Bill Pay, an email address is required in order to allow Metavante to communicate with you via the internet.

When you use Online Banking, certain online information, including the transactions you conduct are recorded. This allows Eastman Credit Union staff to confirm your transactions. We gather and analyze data regarding usage of our Web site, including domain name, pages visited, length of user session, etc., to evaluate the usefulness of our site.


Browser Policy Statement

Browser Compatibility

Eastman Credit Union recognizes the diverse operating systems and internet browser software that our visitors may be using. While we want every visitor to have the best possible experience on our Web site, we recognize that it is impossible to develop programs and applications that work identically, efficiently and effectively with all browser software. In an effort to provide our members with the best possible products and services, we will focus all future development and support on the latest two versions of major Internet browser software. We believe that utilizing current generation software will ultimately optimize your internet experience. Certain older browser versions may currently work, but their continued use is not recommended, and will eventually lead to degradation of service and functionality. We recommend that anyone using older versions of browser software, upgrade to the most recent version.


Linking Policy Statement

User Policy - Outbound Linking Policy Statement:

Any link, (including hyperlinks, buttons or referral devices of any kind) used on this or any other Eastman Credit Union (ECU) Web page, is provided for the use and convenience of the visitor. The appearance of a link on this or any other ECU Web page neither constitutes an endorsement, recommendation or certification by ECU, nor should the presence of a link in any way be construed as a suggestion that the site has any relationship with ECU. When viewing these pages remember that:

  1. ECU is not endorsing or guaranteeing the products, information or recommendations provided by linked sites;
  2. ECU is not liable for any failure of products or services advertised on those sites;
  3. Each Web site may have a privacy policy different than ECU; and,
  4. The linked Web site may provide less security than ECU's Web site.

User Policy - Inbound Linking Policy Statement:

ECU discourages links to ECU web sites from third party sites, without prior approval, and the existence of a satisfactory linking agreement. However, if links to ECU web sites exist outside of an established agreement with ECU, certain conditions must be followed :

  1. Do not use any of ECU's names, logos, designs, slogans, product trademarks or service marks, in or with your links. You may only link to ECU by using the plain text name of Eastman Credit Union.
  2. Do not present the link to ECU Web sites in any way that suggests ECU has any relationship or affiliation with your site, or endorses, sponsors or recommends the information, or products and services on your site. Do not use any of ECU's names, logos, designs, slogans, or product trademarks, in any advertising, publicity, promotion, or in any other commercial manner.
  3. Link only to the home page of this site.
  4. Do not incorporate any content from ECU Web sites into your site by in-lining or framing.
  5. Do not use any of ECU's names, logos, designs, slogans, product trademarks, or any other words or codes identifying ECU's Web site in any "metatag" or other information used by search engines, or other information location tools, used to identify and select sites.


Copyright Notice

Copyright 2016 Eastman Credit Union (ECU). All rights reserved. Permission to copy and distribute documents and related graphics from this website is granted subject to the following:

  1. The materials provided herein are for internal, non-commercial use only, and
  2. Copying of documents that either contain or request member data is strictly prohibited.

Each document published by ECU on this server may contain other proprietary notices or describe products, services, processes or technologies owned by ECU or third parties. Nothing contained herein shall be construed as granting a license under any copyright, trademark, patent or other intellectual property right of ECU or any third party.

Trademarks

The ECU name and logo and all related product and service names, design marks and slogans are the trademarks, or registered trademarks of ECU. All other products and service marks contained herein are the trademarks of their respective owners.


Consent to Monitoring and Disclosure

ECU and NCR, who partner to make internet services available to ECU members, are under no obligation to monitor the information residing on or transmitted to this server. However, anyone using this server agrees that ECU and NCR may monitor the server contents periodically to (1) comply with any necessary laws, regulations or other governmental requests; (2) operate the server properly, or to protect themselves and their users. (3) to modify, reject or eliminate any information residing on or transmitted to this server that they, in their discretion, believe is unacceptable or in violation of these terms and conditions.

Any information provided to ECU, including, but not limited to, feedback, application data, answers, questions, comments, suggestions, or the like, shall be deemed to be confidential, and every reasonable precaution will be taken to protect such information from disclosure.


Disclaimer of Liability

THE USER OF THIS SYSTEM ASSUMES ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SERVER AND THE INTERNET GENERALLY. ECU AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSIBLE FROM, OR VIA, THIS SERVER OR THE INTERNET GENERALLY. ECU DOES NOT ASSUME ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT OR PROCESS ACCESSIBLE FROM, OR VIA, THIS SERVER OR THE INTERNET GENERALLY. IN NO EVENT SHALL ECU BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE INFORMATION ACCESSIBLE FROM, OR VIA, THIS SERVER OR THE INTERNET GENERALLY.

Footer Copyrighted

© 2017 Eastman Credit Union. All rights reserved.  
Eastman Credit Union respects your privacy - Please view our Privacy and Policy Statement.
Unauthorized account access or use is not permitted and may constitute a crime punishable by law.
This credit union is federally insured by the National Credit Union Administration.
Equal Housing Opportunity.