Upcoming Travel? Let Us Know Before You Go!
If you have upcoming travel plans, don’t forget to submit a travel notice with ECU before you go! Setting a travel notice for your Visa® debit or credit card can prevent ECU from flagging your out of state or international purchases as fraud.
- Prevent your card from being declined
- Avoid a security freeze on your account
- Ensure continued access
- Prevent misinterpreted fraud
Setting a Travel Notice in the ECU Cards App has never been easier!
We offer many ways to set your travel notice for your Visa® debit or credit card. You can simply log in to the ECU Cards App and select ‘Travel Notices’ to get started!
- Log Into your ECU Cards App
- Select Travel Notices
- Add your New Trip with the ‘+’ In the Top Right Corner
- Add your Destination
- Search for your Travel Location
- Select the Location
- Add Departure Date
- Select the days you will be traveling
- Add Return Date
- Save your Trip
After completing this check list, your new trip will appear on the 'Travel Notices' page of your Cards App! Be sure to add a travel notice to all the ECU cards you will be using on your trip!
Don’t have the ECU Cards App? We offer other ways to set a travel notice.
There are many other ways to set a travel notice. You can:
- Log in to ECU Mobile or Online banking and submit a Travel Memo under 'Secure Forms'
- Give us a call at 800-999-2328 during normal business hours
- Visit one of our nearby branches