4 Tips for Using Peer-to-Peer Payment Apps

Whether you’re splitting the bill at a restaurant with friends, paying back your parents, or buying snacks at a sports event, it’s hard to beat the convenience of peer-to-peer (P2P) payment apps like Venmo, Zelle, Google Pay, Cash App, and PayPal.

With these apps, you don’t have to worry about finding an ATM or carrying a wad of cash at all times. Instead, P2P apps are typically linked to your bank account and let you send or receive money instantly.

Win-win, right? Well, yes and no. There is no denying the speed and convenience of P2P apps. But they aren’t risk-free, so make sure you’re aware of potential pitfalls before you hit Send.

Once It's Sent, It's Gone

When you use peer-to-peer payments, all you need is someone’s username, email address, or phone number. You don’t need their account details, and transfers are typically free and occur within seconds.

But before you send money, make sure you’re sending it to someone you know and trust. Because once that money is gone, it’s typically gone for good. There is little to no fraud protection with most P2P apps, unlike the protections that exist with traditional credit cards and bank accounts.

This means that if someone doesn't deliver what they promised—like concert tickets that turn out to be fake or payment for a product that never arrives—there isn’t much you can do to get your money back. This is true even if you use an app like Zelle, which is commonly integrated with banks or credit unions, because if you send the money, you’ve technically “authorized” the transaction.

Exercise caution before using P2P payments with people you don’t know and remember it’s best to stick with friends and family.

Also, it’s unwise to keep a large balance in a P2P platform, even if the functionality feels similar to an online checking or savings account. Aside from Zelle, which is FDIC insured, there is no guarantee the money in other cash apps is held at an FDIC or NCUA member institution, which means there's no guarantee the money is insured and protected by federal insurance. You can access Zelle securely through the ECU Mobile App

The Consumer Financial Protection Bureau (CFPB) recommends that users avoid storing large amounts of money in non-bank payment apps. It's best to set reminders to transfer balances over to your linked account.

Check Twice, Send Once

Even if you’re sending payment to someone you know, it’s still easy to make a mistake. Is their username HenrySmith21 or HenrySmith22? You should always double-check you have the right person before sending a payment. You could send a small amount, like $1, to verify before following up with a larger payment. Or, if you’re sending payment for the first time, some apps, like Venmo, ask for the last four digits of a person’s phone number.

You should also be careful with requested payments. P2P apps are an easy target for scammers. It may be obvious to not send money to people you don’t know but double-check before paying requested amounts even from people you know. Scammers can easily impersonate someone from your social feed by changing their username and profile picture. Reach out to them outside the app to confirm that the request is legitimate.

Know Your Fees

There is no cost to send or receive money with many P2P apps, but most have fees for added services. For instance, most offer free balance transfers to your linked bank account within one to three days but include a surcharge for instant transfers.

P2P apps usually draw from the balance in your account or your linked bank account. But if you use a credit card to make P2P payments instead, you’ll be hit with a transaction fee, too. It may seem small, but those extra amounts add up over time.

Some P2P apps have rolled out “buy now, pay later” offers that let you pay for purchases over a set amount of time, often without interest. But even if these offers have no interest, there are usually penalties and interest for late payments, just like loans or credit cards.

Use Common Sense

When using P2P payment apps, here are some helpful tips to keep you and your money safe.

Social Media Cash Apps

With any payments that include social posts, like emoji-filled Venmo notes, act maturely and be smart about what you post. Even posts set to private can be used in legal disputes.

Protect Your Account

Make sure your P2P apps have password or other protections, like Face ID, so someone can’t pick up or “borrow” your phone and use the app to siphon money from your account.

Protect Your Money

It’s best to keep your running balance fairly low. P2P apps aren’t a great place to store or save money. Don’t view them as a replacement for traditional bank or credit union accounts. Think of them instead as a convenient supplement and be careful about how and when you use them.