What can we help you with?

Type a topic or question below.


    Not an ECU Member?

    Membership is open to anyone who lives near our locations! Join the ECU family now.

    Join Today

    ECU Credit Cards

    Features & options designed with you in mind. Find the best fit for you.

    Check out the great features ECU Visa® Credit Cards offer below


    Features Classic Platinum Preferred1 Cash Rewards Secure
    Minimum Limit $500 $2,500 $1,000 $300
    Annual Fee $0 $0 $0 $0
    Balance Transfer Fee $0 $0 $0 $0
    Online Cash Advance Availability Yes Yes Yes Yes
    Free 24/7 Internet Account Access Yes Yes Yes Yes
    Free Electronic Payment Feature Yes Yes Yes Yes
    Free 24/7 Fraud Monitoring Service Yes Yes Yes Yes
    Zero Liability Fraud Protection2 Yes Yes Yes Yes
    ID Navigation by Norton LifeLock Yes Yes Yes Yes
    Travel & Emergency Assistance Service No Yes No No
    Rewards Program No ECU Credit Card Rewards Points Program3 Cash Rewards of at least 1% of net purchases. Available in $25 increments.3 No

    1Visa Platinum Preferred eligibility based on previous lending history. 2Certain restrictions apply. 3 ECU Credit Card Rewards Program - For every dollar spent (purchases only), you earn at least one point towards various gift items.

    Feature Details

    Platinum Preferred Rewards Program

    This program allows ECU Platinum Preferred cardholders to earn at least one point for net purchases made using their credit card.  The points may be cashed in at the cardholder’s convenience for merchandise, airline tickets, or other travel, gift cards, and more. Members may access the rewards site via Online Banking - Additional Services or on the ECU App - More - ECU Credit Card Rewards. Members may call 888.209.0352 for assistance or reservations. Also available to Platinum Preferred account holders is Pay With Points.

    Cash Rewards Card Program

    With the ECU Cash Rewards Visa, cardholders earn at least 1% cash back for every dollar spent (net purchases only). The minimum redemption amount is $25 and all redemptions will be paid in increments of $25. Redemption of money through Dreampoints is online only; however, cardholder may contact ECU for assistance if this is not an option.  Also available to Cash Rewards account holders is Pay With Points.

    No Fees for a Cash Advance or Balance Transfer1

    ECU Visa cardholders may get cash advances using their ECU card at ATM machines, Merchant Bank locations, and online banking at no additional cost. Cash advances are easy! Members may simply transfer the funds by cash advance to their personal checking using our free 24/7 Internet account access. Balance transfers are processed by ECU.  It's simple to call in with your information or submit your balance transfer online.  

    Free 24/7 Fraud Monitoring Service

    ECU cardholder accounts are constantly monitored for suspicious or unusual card activity. In the event this type of activity is identified, ECU's fraud service will attempt to contact the member using the available phone numbers (ex. cell, home, work) or email address. If they are unable to contact the member, the card may be temporarily blocked until the transaction(s) can be verified as legitimate. If the transaction is found to be fraudulent, the card will be blocked immediately. For assistance regarding a blocked card or to report a lost or stolen card, call 800.999.2328 or 423.229.8200 anytime and choose the appropriate menu options. To avoid the possible interruption of debit or credit card usage, place your cards in Travel Status using the ECU Cards App.

    Zero Liability Card Protection

    Visa's Zero Liability has cardholders covered against transactions that occur through the Visa system that are fraudulent. Therefore, ECU Visa cardholders can shop online or at merchants with comfort in knowing they are covered! Lost or stolen card? Worried about purchasing online? You’re covered! Certain restrictions apply. Visit Visa's website for more information.

    ID Navigator by Norton LifeLock

    Visa Credit Card holders can take advantage of complimentary Dark Web Monitoring, One-Bureau Credit Monitoring Alerts, Stolen Wallet Assist, and Restoration Assist features available in ID Navigation by Norton LifeLock. In addition, you can use the LifeLock Identity app to help manage your account and alerts, as well as having access to special offers on more robust identity theft offerings that include restoration features such as the LifeLock Million Dollar Protection Package.

    Travel and Emergency Assistance Service

    Travel and Emergency Assistance Service provides help when you need it and is available to Platinum Preferred cardholders. This service provides assistance 24 hours a day, 7 days a week for the cardholder, his or her spouse, and their children. By calling 800.992.6029, a Program Administrator will assist the cardholder or family member with referrals for medical assistance, legal council, transportation, cash advances, lost luggage locator service, ticket replacement, and many other services needed in an emergency situation. This service provides assistance and referral only. The cardholder is responsible for the cost of any actual medical, legal, transportation, cash advance, or other goods or services provided. Refer to the Security Protection Guide provided by Visa for more information.

    Travel Memo Feature

    If you are going to be traveling, you’ll want to use our Travel Memo Feature. To avoid the possible interruption of debit or credit card usage while traveling, you can log into Online Banking and find the form under Secure Forms, call 800.999.2328 during business hours, or log into the ECU Cards App and set your own dates of travel for immediate reporting.

    1Balance transfers and cash advances do have a daily interest rate (interest will be added daily even if the balance is paid in full by the statement due date).

    You are leaving Eastman Credit Union

    You are leaving Eastman Credit Union's website and visiting a third-party website. This website's security and privacy policies may differ from that of ECU's website and we cannot guarantee the accuracy of the information found on this third-party website.

    If you wish to leave ECU's website, select "Continue". If not, select "No Thanks".